Sync App & Integrations Performance

All Systems Operational

About This Site

Welcome to Sync Status Page!

We are constantly working to ensure our applications work as expected without any disruption. But even with our best efforts, things may go wrong from time to time. It's part of our core values to be transparent and communicate effectively. This starts by letting you know when something goes wrong and keeping you updated until it is resolved.

From this website, you can track any system-wide incidents that affect our applications and stay updated in real-time as we work towards resolving them. Please subscribe to stay up to date!

Uptime over the past 90 days. View historical uptime.
Distribution and Processing Operational
90 days ago
99.64 % uptime
Today
Sync App ? Operational
90 days ago
100.0 % uptime
Today
Transfers, Crawls. Transferless Delivery & Mobile QR Creation Operational
90 days ago
100.0 % uptime
Today
AWS Infrastructure Operational
AWS apigateway-us-east-1 Operational
AWS cloudfront Operational
AWS cloudwatch-us-east-1 Operational
AWS dynamodb-us-east-1 Operational
AWS ec2-us-east-1 Operational
AWS ecs-us-east-1 Operational
AWS lambda-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS route53-us-east-1 Operational
AWS s3-us-standard Operational
AWS ses-us-east-1 Operational
AWS sns-us-east-1 Operational
AWS sqs-us-east-1 Operational
Email Notifications Operational
mailgun API Operational
mailgun Outbound Delivery Operational
mailgun SMTP Operational
Auth0 User Authentication Operational
Auth0 Multi-factor Authentication Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 10, 2025

No incidents reported today.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025
AXS recurring Service issues
Resolved - The AXS team has worked around this issue and confirmed as resolved. AXS transfers and order processing should be back to normal.
May 31, 11:47 EDT
Identified - We've identified a recurring issue with AXS transfers failing due to "Service Unavailable" errors on their API, and are working with them to reach a resolution.
May 30, 10:09 EDT
May 30, 2025
AXS Fulfillment Issues
Resolved - AXS transfer & resale issues should now be resolved and orders should be fulfilling
May 30, 09:49 EDT
Investigating - We've identified an issue with AXS transfers failing due to "Service Unavailable" errors on their API, and working with them to reach a resolution.
May 29, 13:08 EDT
May 29, 2025
Skybox Issues
Resolved - The vividseats team has fixed the issue on their side. The functionality has been restored.
May 29, 16:56 EDT
Update - The Vividseats team is continuing to work on a fix for this issue.
May 29, 16:15 EDT
Identified - We’ve identified that Skybox APIs are currently experiencing issues that would impact all activity with their POS including but not limited to PO creation, inventory syncing/distribution, and order processing for Sync and B2B Orders. We’ve notified their team so they can actively investigate, and we’ll provide updates as soon as we have more information.
May 29, 15:40 EDT
May 28, 2025

No incidents reported.

May 27, 2025

No incidents reported.

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