Sync App & Integrations Performance

All Systems Operational

About This Site

Welcome to Sync Status Page!

We are constantly working to ensure our applications work as expected without any disruption. But even with our best efforts, things may go wrong from time to time. It's part of our core values to be transparent and communicate effectively. This starts by letting you know when something goes wrong and keeping you updated until it is resolved.

From this website, you can track any system-wide incidents that affect our applications and stay updated in real-time as we work towards resolving them. Please subscribe to stay up to date!

Distribution and Processing Operational
90 days ago
100.0 % uptime
Today
Sync App ? Operational
90 days ago
100.0 % uptime
Today
Transfers, Crawls. Transferless Delivery & Mobile QR Creation Operational
90 days ago
100.0 % uptime
Today
AWS Infrastructure Operational
AWS apigateway-us-east-1 Operational
AWS cloudfront Operational
AWS cloudwatch-us-east-1 Operational
AWS dynamodb-us-east-1 Operational
AWS ec2-us-east-1 Operational
AWS ecs-us-east-1 Operational
AWS lambda-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS route53-us-east-1 Operational
AWS s3-us-standard Operational
AWS ses-us-east-1 Operational
AWS sns-us-east-1 Operational
AWS sqs-us-east-1 Operational
Email Notifications Operational
mailgun API Operational
mailgun Outbound Delivery Operational
mailgun SMTP Operational
Auth0 User Authentication Operational
Auth0 Multi-factor Authentication Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 25, 2025
Resolved - The TicketNetwork issues have been resolved. Please reach out to our Support team if you see any outstanding issues so we can investigate.
Apr 25, 16:11 EDT
Monitoring - We have identified latency and an increased error rate with Ticket Network marketplace APIs, especially around order actions (Confirm, Deliver, etc). Their team is aware of this and is investigating the issue.
Apr 25, 11:11 EDT
Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.