Sync App & Integrations Performance

All Systems Operational

About This Site

Welcome to Sync Status Page!

We are constantly working to ensure our applications work as expected without any disruption. But even with our best efforts, things may go wrong from time to time. It's part of our core values to be transparent and communicate effectively. This starts by letting you know when something goes wrong and keeping you updated until it is resolved.

From this website, you can track any system-wide incidents that affect our applications and stay updated in real-time as we work towards resolving them. Please subscribe to stay up to date!

Distribution and Processing Operational
90 days ago
99.62 % uptime
Today
Sync App ? Operational
90 days ago
100.0 % uptime
Today
Transfers, Crawls. Transferless Delivery & Mobile QR Creation Operational
90 days ago
99.98 % uptime
Today
AWS Infrastructure Operational
AWS apigateway-us-east-1 Operational
AWS cloudfront Operational
AWS cloudwatch-us-east-1 Operational
AWS dynamodb-us-east-1 Operational
AWS ec2-us-east-1 Operational
AWS ecs-us-east-1 Operational
AWS lambda-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS route53-us-east-1 Operational
AWS s3-us-standard Operational
AWS ses-us-east-1 Operational
AWS sns-us-east-1 Operational
AWS sqs-us-east-1 Operational
Email Notifications Operational
mailgun API Operational
mailgun Outbound Delivery Operational
mailgun SMTP Operational
Auth0 User Authentication Operational
Auth0 Multi-factor Authentication Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Aug 2, 2025

No incidents reported today.

Aug 1, 2025

No incidents reported.

Jul 31, 2025

No incidents reported.

Jul 30, 2025
Resolved - This issue has been resolved.
Jul 30, 11:39 EDT
Identified - We have identified that Skybox is experiencing API issues, which may cause issues with Order processing, PO creation, Distribution and Fulfillment. We’ve already reached out to their team, and they have acknowledged the issue and are investigating on their end. We will let you know of any updates as soon as possible.
Jul 30, 11:21 EDT
Jul 29, 2025

No incidents reported.

Jul 28, 2025

No incidents reported.

Jul 27, 2025

No incidents reported.

Jul 26, 2025

No incidents reported.

Jul 25, 2025

No incidents reported.

Jul 24, 2025

No incidents reported.

Jul 23, 2025

No incidents reported.

Jul 22, 2025

No incidents reported.

Jul 21, 2025

No incidents reported.

Jul 20, 2025

No incidents reported.

Jul 19, 2025

No incidents reported.