Sync App & Integrations Performance

All Systems Operational

About This Site

Welcome to Sync Status Page!

We are constantly working to ensure our applications work as expected without any disruption. But even with our best efforts, things may go wrong from time to time. It's part of our core values to be transparent and communicate effectively. This starts by letting you know when something goes wrong and keeping you updated until it is resolved.

From this website, you can track any system-wide incidents that affect our applications and stay updated in real-time as we work towards resolving them. Please subscribe to stay up to date!

AWS Operational
AWS apigateway-us-east-1 Operational
AWS cloudfront Operational
AWS cloudwatch-us-east-1 Operational
AWS dynamodb-us-east-1 Operational
AWS ec2-us-east-1 Operational
AWS ecs-us-east-1 Operational
AWS lambda-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS route53-us-east-1 Operational
AWS s3-us-standard Operational
AWS ses-us-east-1 Operational
AWS sns-us-east-1 Operational
AWS sqs-us-east-1 Operational
Cloudflare Operational
Cloudflare API Operational
Cloudflare DNS Firewall Operational
Cloudflare DNS Root Servers Operational
Cloudflare Network Operational
Cloudflare DNS Updates Operational
Email Notifications Operational
mailgun API Operational
mailgun Outbound Delivery Operational
mailgun SMTP Operational
Authentication Services Operational
Auth0 User Authentication Operational
Auth0 Multi-factor Authentication Operational
Sync Application Operational
90 days ago
100.0 % uptime
Today
Sync Application UI Operational
90 days ago
100.0 % uptime
Today
Distribution and Processing Operational
90 days ago
100.0 % uptime
Today
Transfers, Crawls. Transferless Delivery & Mobile QR Creation Operational
90 days ago
100.0 % uptime
Today
Email Parsing Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 28, 2026

No incidents reported today.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026
Resolved - The issues affecting the Sync platform have been resolved. All systems are back to normal and you should no longer experience any of the previously reported disruptions.

Thank you for your patience while our team worked through this! As always, don't hesitate to reach out if you notice anything further.

Jul 20, 15:09 EDT
Identified - We want to keep you informed — our team has identified an issue following our latest deployment that is currently impacting the Sync platform.
You may notice slower load times, order recheck failures, repeated refreshes needed to update information, or occasional "Internal Server Error" messages.
Rest assured, our dev team is already on it and working toward a fix. We'll keep you posted with updates as soon as we have them. Thank you for your patience!

Jul 20, 14:51 EDT
Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.