Sync - High Latency and Error Rates

Incident Report for Automatiq - Sync

Resolved

This incident has been resolved.

Posted Sep 11, 2026 - 01:53 EDT

Monitoring

Our team has identified the root cause and deployed a change to resolve it.

Posted Sep 11, 2026 - 01:44 EDT

Update

Our team is still actively investigating this issue but has not yet found the root cause.

Posted Sep 11, 2026 - 00:48 EDT

Investigating

We are currently investigating an issue that is causing a high error rate when loading Sync pages. While background processes are running, there is significant latency in distribution.

Posted Sep 10, 2026 - 23:12 EDT

This incident affected: Sync Application (Sync Application UI, Distribution and Processing).